Legal
Privacy policy
Effective October 1, 2023
WebTech Ninjas ("I," "me") builds websites for home care agencies. This policy explains what webtechninjas.com collects, why, who else touches it, and how you can have it deleted. I'm one person, not a big company, so I've kept it short and plain.
WebTech Ninjas is run by Chris Norton Jr. in Orlando, Florida, USA. Legal name: Webtech Systems LLC, doing business as WebTech Ninjas.
On this page
The short version
- I collect what you type into my contact form or scheduler, plus basic data about how people use the site.
- I use it to reply to you, run our call, and see which pages work.
- I don't sell your information for money.
- I use Google Analytics and the Meta Pixel, which use cookies. You can block them.
- Email me and I'll delete your information.
What I collect
I collect two kinds of information: what you choose to give me, and basic data about how you use the site.
| Where it comes from | What I get |
|---|---|
| Contact form | Your name, your email or phone number (you pick which), your agency's website if you share it, and your message. |
| Booking a call (Calendly) | Your name, email, phone number, the time you picked, your time zone and your answers to the booking questions. |
| Google Analytics 4 | Pages you visit, how you found the site, your device and browser type, rough location (city level), and actions like booking a call or sending the form. |
| Meta Pixel | Pages you visit, actions like booking a call, and browser details. If you're logged into Facebook or Instagram, Meta may connect this to your account. |
| My web host's server logs | Your IP address, browser type, the page you asked for and the time. Every website host keeps these. |
| Calls, texts and emails | Whatever you tell me or send me directly, plus any notes I take during our call. |
Please don't send me health information about your clients or patients through the form, scheduler or email. I don't need it to talk about your website.
Why I use it
I use your information to:
- Reply to your message and set up our call
- Prepare for the call by looking at your current website
- Send you a proposal or follow up if you asked for one
- See which pages people read and which ones they leave, so I can improve the site
- Measure whether my ads bring in real inquiries, and show my ads to people who already visited the site
- Keep the site secure and working
I won't add you to a newsletter or marketing email list unless you ask to join one.
How long I keep it
If we talk but never work together, I delete your information 2 years after we last spoke.
| Information | How long I keep it |
|---|---|
| Form messages, bookings and call notes from people who don't become clients | 2 years after our last contact, then deleted |
| Client contracts, invoices and project records | As long as tax and business laws require, usually 2 years |
| Google Analytics data | 14 months, then Google deletes it automatically |
| Meta Pixel data | Kept by Meta under its own policy |
| Server logs | Kept by Hostinger on its own schedule |
If you ask me to delete your information sooner, I will, unless the law requires me to keep part of it.
Your choices and how to request deletion
Email me and I'll delete your information, show you what I have, or fix anything that's wrong.
You can ask me to:
- Send you a copy of the information I have about you
- Correct anything that's wrong
- Delete your information
- Stop contacting you
How to ask:
- Email chris@webtechninjas.com with "Privacy request" in the subject line. Say what you want me to do.
- I'll confirm it's really you, usually by replying to the email address or phone number you gave me.
- I'll handle it within 30 days and tell you when it's done.
After I delete your information, I also remove it from my scheduler and my contact form database. I can't delete data Google or Meta already hold, but the opt-out links above let you limit it.
Extra rights in some states. California, Virginia, Colorado and a growing list of other states give residents extra privacy rights. Most of these laws only cover businesses above certain size or revenue limits, and a one-person agency like mine likely falls below them. I'll honor the requests above no matter which state you live in, and I won't treat you differently for making one.
Security
I protect your information with password-protected accounts, two-factor login where the service offers it, and an encrypted (HTTPS) connection on this site. No website is 100% secure, so I can't promise nothing will ever go wrong. If a breach exposes your personal information, I'll tell you as Florida law requires.
Call recordings
I don't record our calls unless everyone on the call agrees first.
Children
This site is for business owners. It isn't meant for children under 13, and I don't knowingly collect their information. If you think a child sent me information, email me and I'll delete it.
Changes to this policy
If I change this policy, I'll update the effective date at the top. If the change is big, like adding a new tracking tool, I'll also note it on the site.
Which law applies
This policy is governed by the laws of Florida and the United States.
How to contact me
Questions about this policy or your information? Reach me, Chris, directly:
- Phone or text
- 727-808-9853
- WebTech Ninjas, [Mailing address or PO box], [City], FL [ZIP]
Se habla español.